Return Policy

1. Introduction

Welcome to Arojax India. By accessing and using our website, you agree to comply with the following Terms & Conditions. These terms govern your use of our platform, products, and services. Please read them carefully before placing any order.

2. Eligibility

• You must be at least 18 years old to make purchases.
• By using our website, you confirm that you have the legal authority to enter into binding agreements.

3. Products & Services

• Arojax offers industrial and household products including bearings, conveyor belts, pneumatic components, and utility items.
• Product descriptions, specifications, and images are provided for reference. Actual products may vary slightly due to manufacturing updates.

4. Pricing & Payment

• All prices listed are in INR unless otherwise stated.
• Prices are subject to change without prior notice.
• Payments must be made through approved payment gateways or direct bank transfers.

5. Orders & Delivery

• Orders are processed upon confirmation of payment.
• Delivery timelines depend on product availability and logistics.
• Arojax is not liable for delays caused by third-party courier services or unforeseen circumstances.

6. Returns & Refunds

• Returns are accepted only for defective or damaged products within 7 days of delivery.
• Refunds will be processed after inspection and approval.
• Customized or special-order items are non-returnable.

7. Warranty & Liability

• Products are covered by manufacturer warranties where applicable.
• Arojax is not responsible for misuse, improper installation, or unauthorized modifications of products.

8. Intellectual Property

• All content on the website, including text, images, and logos, is the property of Arojax India.
• Unauthorized use, reproduction, or distribution is strictly prohibited.

9. Privacy Policy

• Customer information is collected only for order processing and communication.
• We respect your privacy and do not share personal data with third parties, except as required by law.

10. Governing Law

• These Terms & Conditions are governed by the laws of India.
• Any disputes will be subject to the jurisdiction of courts in Rudrapur, Uttarakhand.